第三屆全球制造業數字化轉型與首席數字官峰會2019

定于3月11-12日于成都棕櫚泉費爾蒙酒店由國際策展公司BanYan Wisdom主辦、e-works數字化企業網支持的第三屆全球制造業數字化轉型與首席數字官峰會2019 /成都費爾蒙酒店/ 3月11日-12日，來自于全球創新制造企業全球首席數字官及企業高管高層代表促進研發合作并共同聚焦于 ’加速企業數字化轉型， 大數據，人工智能， 電子商務，基于數字化技術的供應鏈管理， 工業4.0,智能制造，工廠自動化， 配件物流，工業物聯網，多學科仿真與優化，基于云計算的解決方案 等顛覆性技術。同時峰會亦將涉及到多個熱門的創新數字化技術及研發云平臺。

作為全球制造業數字化轉型領域權威性和影響力兼具的國際峰會，本屆峰會邀請了并確認了德國機械設備制造業聯合會VDMA,德國海德堡印刷,德國西門子醫療，芬蘭科尼起重機，芬蘭瓦錫蘭，德國陶朗分選技術，丹麥福斯分析,法國圣戈班， 美國康明斯，瑞士迅達集團，青島海爾集團，廣西柳工，華晨寶馬，新加坡冠捷科技,美國雅培，日本三菱化學，深圳賢俊龍，SAP Labs,美國Astea,瑞典Navetti及來自于美國和印度多家知名軟件公司的發言和贊助。發言嘉賓80%以上均來自于跨國企業全球總部的全球首席數字官，董事會成員及企業高管。我們誠摯希望邀請您出席本屆年會。

峰會議程和討論熱點:

08:40開幕及感謝支持合作媒體e-works數字化企業網

08:45主旨演講Subscription Economy- How we Shape the Digital Future 訂用式經濟驅動未來數字化轉型

-Data is the strategic asset for digital business models

-Customers struggle to evaluate effect of value offering on profits

-Analog Business is all about producing and selling a better product on marginal cost

- A digital business model requires disruption of the analog model

-Revenue will grow. If we make us depend on Utilization not Units

-Shifting Sales Approach to Manage Customer Journey

- Typical faults and roadblocks and key steps to shape your digital future

UlrichHermann教授，全球首席數字官、董事會成員，德國海德堡印刷機械公司(Heidelberger Druckmaschinen AG)

09:15聯合演講Using AI to Move From Reactive To Proactive and Predictive Service Models

利用人工智能技術實現從響應式服務模型到預測式服務模型的飛躍

Pascal Lancelot先生，全球總負責人，集團數字化服務部，瑞士迅達集團 Matthew Biskaduros先生，中國區高級副總裁，瑞士迅達集團

09:45 Digital Strategies Today -- How Digital Transformation is Revolutionizing the Manufacturing Industry & Service Business

如今的數字化戰略 – 數字化轉型是如何革命性的影響到未來制造業領域

World around us is changing faster than ever. Building the right strategic response to deal with the changes is now an even more paramount than ever. In this presentation we will explore some of the key changes affecting the industries and some of the strategic responses that W?rtsil? has taken to address those with concrete examples. Key focus will be on identifying key digital actions and strategies to implement to make some of the changes possible.

?Key trends and phenomena driving changes in industry

?Organizing for digital–What is best for you

?Getting closer to customer–co-creation & digital

?Getting all out the engine–driving efficiencies through digital

?It’s all data–How data needs to become your new treasure

Mikko Tepponen先生，全球副總裁，數字化產品開發副總裁，瓦錫蘭芬蘭有限公司 10:15茶歇休息，交換名片及展臺訪問 10:45 Leveraging IoT, Digital Transformation and Big Data 平衡物聯網，數字化轉型和大數據助力制造業轉型和創新 Juha Pankakoski先生，全球執行副總裁，技術開發，芬蘭科尼起重機集團 Bio:Juha Pankakoski is the Executive Vice President, Technologies in Konecranes Plc. He is also a member of the Group Executive Board. Konecranes Technologies organization is responsible for innovating, researching, creating, supporting and evaluating components, modules, and concepts used in product designs and configurations, solutions that make our products smarter & connected with their surroundings, and IT tools and services that Konecranes provides to its customers and uses to run business processes. Juha Pankakoski has worked at Konecranes since 2004. He has previously held several management positions in business operations and development at Konecranes, both in Service and Equipment. Juha has a M.Sc. (Eng) degree and an eMBA. Before joining Konecranes Juha worked in telecommunications and IT.

11:15 Integrated IoT into the Service Business -- How Digital Transformation will Revolutionize the Future Service Business and Expanding the Customer Relationship to Grow Top-Line Revenue

結合物聯網技術于數字化轉型 助力未來制造業服務管理

?Maturity of a service business or“Where are you with your organization and trough which phases do you have to go?”

?Disruption of our service business through IoT: Will the current rules and business models still be the same in 5 years?

?Future success factor“Who owns the data will win the service” –What does that mean for your service

?From Remote to Big Data Services - What are the possibilities the new technologies are giving us for our service offerings?

?Growing the business–New chances trough integration of new technologies into your service offerings and your customer communication

Andreas Reddemann先生，全球副總裁，全球數字化客戶服務管理，陶朗集團--陶朗分選技術 11:45雙模產品體系：智能制造核心與創新

‘ 我們要做好實體經濟，實體經濟做大做強了，我們才能夠扎扎實實、名副其實攀登世界高峰，實現中華民族偉大復興。我們都有這樣一份責任?！?正如習總書記考察天津港時所說，實體經濟智能制造仍然 是2019年中國經濟發展的重中之重。如何進一步支持中國智能制造的發展，我們將分享SAP雙模產品體系：智能制造核心與創新。

?智能制造:在降低成本時實現智能產品大規模定制的自適應生產

?智能制造-透明，靈活，個性化和集成是主要原則

?五種“互聯”場景–打通縱向與橫向集成實現端到端集成

?智能制造下的雙模架構-一個數字化核心與一個數字化創新系統

謝何欣 女士， 商務開發及運營總監，SAP中國

12:15午宴及交流活動

13:30 The Digital Transformation of Service Supply Chains

數字化轉型助力服務供應鏈

Service Supply Chains have been digital since years. But new technologies and trends in digitalization are offering new opportunities for new supply chain models and to further shape supply chain processes for responding to growing customer expectations. In this session we will share our view on digital trends and share how Siemens Healthineers is leveraging these opportunities to enhance digitalization in Service Supply Chains

?Key drivers in digitalizing Service Supply Chains

?Why is that an opportunity for Service Supply Chains

?What are the key success factors of digitalization

?How does the digital transformation of Service Supply Chains create customer intimacy

Frank Debus博士，全球高級副總裁，客戶服務部 物流管理，德國西門子醫療系統集團

14:00 The Business Model Change due to the Digitalization

數字化轉型驅動未來商業模式的轉變

Hanson Wang先生,亞太區首席數字官,法國圣戈班 介紹:

- Chief Digital Officer–APAC–Saint Gobain

- Ecommerce Head–China–ABB

- 2014-2016 Gold Partner Award–Alibaba.com

- 2015 Best Pioneer Managers–gongkong.com

- Vice President–Shanghai E-Commerce Association

14:30贊助商演講時段

15:00茶歇休息，交換名片及展臺訪問

15:30 Digital Transformation and Factory Automation in China

數字化轉型和工廠自動化助力中國制造業未來發展

Harry Qi先生，高級主管，數字化技術和信息化技術負責人，華晨寶馬汽車

Bio:Mr. Harry Qi, Sr. Manager Digital Technology of BMW Brilliance Automotive Ltd., graduated from the Institute of Disaster Prevention of China in Automation. With over 15 years of Information Technology experience in Automotive industry, he has been responsible for multiple roles and management positions like Sr. Manager IT Infrastructure & Operations, Data Privacy Protection Officer and current in the position of Sr. Manager Digital Technology in BMW Brilliance Automotive Ltd.

Start from 2015, he leading the team in BMW Brilliance Automotive established the IMC(Innovation Management Council),which started the digitalization transformation journey in the company. As one of the prove of the achievements, BMW Brilliance Automotive Ltd. won the award from IDC China for Leading Company Digitalization Transformation in Nov. 2016.

Today he is responsible for realizing the digital technologies implementation in the company in R&D, Manufacturing, Sales and buildup digital modern working environment. As important of the competences shift, develop a digital competences team,“fail fast, learn fast, fix fast”culture transformation in the organization.

16:00 Digital Transformation in Traditional Manufactory Company

傳統制造企業的數字化轉型

?How digital transfer customer experience of traditional manufactory products

?How digital empower core business unites

?How digital enable new business model for traditional manufactory company, and how to compete with internet company

唐浩誠Steven Tang先生，中國區車聯網與數字業務總經理，康明斯 16:30 Internet + Construction Equipment–Xrea Industry Internet Platform from XCMG Xrea工業互聯網平臺創新發展 張啟亮，信息中心總經理,徐工集團

高級工程師，中國信息化專家庫專家，江蘇省 “333高層次人才培養工程”人員，國家兩化融合管理體系參與起草人員，江蘇省企業信息化專家組成員，曾任徐工重型計算機研究所副所長，現任徐工集團信息化管理部部長，首席信息官。先后榮獲“2010年中國制造業杰出CIO”、“十一五”兩化融合十佳人物”、“2010年推進兩化融合領軍人物”、“2011年度最具價值CIO”、“十大推動人物” 、“2012年度中國優秀CIO”等榮譽稱號。負責制定了徐工集團信息化“十二五”戰略規劃并實施，擁有13余年的大型企業IT規劃和實施部署經驗，企業信息技術開發應用知識深厚，具有很高的信息化前瞻性和創新能力。在張啟亮同志的負責下，建設完成徐工集團全價值鏈一體化管控平臺，包含ERP、CRM、SRM、MES、HR、DMS、BI、等系統，綜合效益顯著，2011年上線國內行業首家集采信息化平臺，2012年電子商務促成銷售20億元，建成行業內的首家工程機械物聯網應用研發中心，搭建多個徐工全球化的信息化平臺，目前徐工的信息化整體水平達到國內領先，部分達到國際先進水平。張啟亮發表4篇核心論文，76項軟件著作權，3項發明專利，1項國家級成果一等獎，2項部級成果一等獎，多次獲得國家級信息化榮譽。

17:00贊助商演講時段

峰會第二天：3月12日：

09:00 Innovation in Parts Logistics: Predicting Tomorrow

工程機械配件供應鏈的數字化創新

陳宏先生， 副總經理， 后市場事業部，廣西柳工

-- 2008.3-2009.12柳工配件公司副總

-- 2010.1-2010.12柳工配件事業部副總，柳工配件公司常務副總

-- 2011.1-2011.12柳工配件事業部副總，柳工配件公司總經理

-- 2012.1-2014.12柳工后市場事業部副總，柳工配件公司總經理

-- 2015.1-2017.6柳工后市場事業部配件公司常務副總

-- 2017.7至今柳工后市場事業部副總經理

09:30 Digital Transformation and Cloud Solutions with IT Platform for Future Service Management 云構建服務 信息化平臺 Wang Yan先生,總監，海外服務部,青島海爾集團

?Aug,2004-Dec,2004 Haier Quality Director

–Responsible for quality assurance and improvement of the washing machine products

?June,2011-July,2013 Haier Overseas Technical and Quality Director

–Responsible for Haier overseas service technical and quality support

?June,2013-July,2014 Haier Europe Service Director

–Responsible for service management of Haier European

?Aug,2014-Today Haier Overseas Service Senior Director

–Responsible for the overseas service system construction, service process optimization and service experience improvement

10:00 Optimizing Customer Experience by Using Standard Operating Procedures

使用國際運營標準和數字化管理來優化用戶體驗 林凱劍Douglas Lim先生，助理副總裁,全球客戶服務負責人,新加坡冠捷科技 Bio:Over the years, I had about 18 years of working experience in the Aftersales Service sector, spanning different industries (Banking, IT, Home Appliances, Mobile, and Industry Hardware), and likewise different company and country cultures (local Singaporean, Japanese, Korean, American, European, Taiwanese and Chinese). I have intensive knowledge in Aftersales framework, SOPs, KPIs, BPM, OBM and ODM support, cross-culture and cross-industry management, and Change Management.

10:30茶歇休息，交換名片及展臺訪問

11:00 Is Industry 4.0 just a Buzz in India

在印度工業4.0助力制造業發展

拉杰什·納特(Rajesh Nath)先生，總裁兼董事總經理，德國機械設備制造業聯合會 Bio:Mr. Rajesh Nath has more than 27 years of experience working in various industries in Germany and India. He is accorded the "Cross of the Order of Merit" - highest civilian award from the German President, for promoting Indo-German Trade. He has a degree in Bachelor of Engineering (Mechanical) with distinction. He also has a Business Management Degree (First Rank, Gold Medal). Further he did an International Business Program from the reputed Indian Institute of Management (IIM), Joka in 2004. Mr Nath joined the Indian office of The German Engineering Federation (VDMA) as General Manager in 1999. He was appointed Director of the company in 2002. Since 2008, he is heading the organisation as Managing Director. During this period the export of German machinery to India has increased almost 6 folds and the number of VDMA members in India now stands at around 550. Mr Nath started his professional career in Germany with Rheinische Kalksteinwerke, Wülfrath where he worked from 1991–1993. He then joined KHD Humbold Wedag, Koeln in Environmental Technology Division and worked there from 1993 till 1997. Mr. Nath is a Fellow Member of International Council of Consultants, Member of Institution of Engineers in India, Fellow member of Mining, Geological and Metallurgical Institute (MGMI) and other well know bodies in India. He is also actively involved in social work with the NGO–KADAM which provides livelihood solutions to women and youth in the rural areas.

11:30 The intersection of technology and customer experience in the field–How to change and adapt to growing customer expectation 數字化轉型技術和客戶服務的相互作用來提升客戶滿意度 Joseph Chua先生，亞太戰略服務總監，美國雅培公司Abbott Laboratories

Bio:Joseph Chua has 21 years of experiences in Healthcare industry, worked in various function from Business Development, Healthcare informatic consultation to Service operation, in difference multinational companies. For past 6 years, Joseph has been leading the countries service team, driving commercial and operation excellence, which delivered customer satisfaction and revenue growth for the service business.

Recently, Joseph took on a new role with Abbott as Strategic Service Senior Manager, APAC region, with the responsible to implement and maintain the effectiveness of service operation system, and develop service strategies for the region as enabler to drive grow. Field Service optimization is one of the key area to deliver productivity & customer delight, by leveraging Lean processes, Technology and Data Analytics.

Joseph Chua graduated with a Bachelor of Engineering in Electrical and Electronics from the University of Hertfordshire, UK in 1996.

Prior to his leadership positions in Abbott Laboratories, Joseph Chua was the Country Service Manager & Informatic Business Manager for GE Healthcare, Asean. Prior that he was Image management Consultant for Siemens Healthcare, Asia Pacific and Business Manager for Agfa Healthcare, Asean.

12: 00 The new age of digital transformation‐How can you use change management to keep pace with the latest trends in technology

數字化轉型與未來技術創新趨勢 助力制造業服務升級

Steven Tu先生,副總裁,亞洲服務部總負責人，丹麥福斯分析儀器公司 12:30贊助商演講時段

午宴及峰會結束